Value Added Services

Cerebra Middle East works closely with channel partners to maximize sales opportunities. We are an elite Value Added Distributor (VAD) that provides resources and services needed to eliminate business hurdles. We give your organization the flexibility and agility you need to satisfy customer demands and make your organization successful.

Credit Management

Keeping up with the fast pace of the IT changes can stand in the way of innovation. Cerebra Middle East offers a variety of flexible financial solutions that fuel business growth by freeing up time, resources and funds. Cerebra Middle East expands your credit capability and sales reached by taking on billing and payment collection on your behalf. By leveraging our credit and collection capabilities to reduce payment time and eliminate the hassle and cost of managing these transactions in-house, you reap a number of benefits including:

• Increase your purchasing power by using customers' credit potential as well as your own

• Strengthen your financial profile and mitigate risk by decreasing expenses and credit exposure


Our Order Management Section has the experience, expertise and knowledge to help, facilitate and educate the Partners in placing orders that meet the Vendors’ stringent format requirements as well as local and International Export Laws. Subsequently, a proactive liaison is invariably maintained with Vendors to expedite deliveries and with Partners to continually update them on Order status.

After delivery, Cerebra Middle East Logistics Section takes over to ensure a smooth and seamless movement of consignments in accordance with Partner’s specific needs. Working closely with Global Forwarders, Cerebra Middle East Logistics keeps track until delivery is accomplished. Soon, online information on the movement of their orders is expected to be directly available to Partners through a secure login to Cerebra Intranet.

Subject to prior arrangement, our Logistics Section is capable and willing to provide a composite service including insurance and storage as well as to institute a door-to-door delivery, if required, with full responsibility for all requisite documentation and pre-shipping inspections.

Sales & Marketing

Cerebra Middle East Demand Creation team can help you develop marketing plans that align to your business goals, and enable you to sell more technologies into high-growth vertical markets. Our experienced marketing strategists leverage a variety of proven marketing resources that supply your sales pipeline and deliver excellent ROI.

Technical Pre & Post Sales Support

• Our unrivalled Technical Support and after sales care is well renowned and our facilities equal the best in the industry. We are always available to assist with site surveys, training and commissioning to ensure the client is 100% satisfied.

• Our presales experts can configure the appropriate solution for your customers and our sales representatives can assist you in addressing all bid requirements, technical or otherwise.

Training & Certification

Cerebra Middle East provides training and enablement offerings to support your business goals including webcasts, online training and a myriad of face-to-face training opportunities.

As part of your training we provide you with a complete set of training documentation that we use with our customers. The training manuals are an excellent tool for your team to reference as a complement to the Partner training programs that we provide.